The City of Arcadia is offering transit assistance to senior/disabled riders who are self-isolating, and who may need help with sustaining for the long run. To ease the hardship, the Dial-A-Ride policy has been temporarily modified to allow caregivers of registered riders to use Dial-A-Ride to do essential errands for them. In order to make sure the city is serving the right people, it is putting the following process in place:
- Caregiver must be associated with a registered rider.
- Reservations must be made by a registered rider.
- The trips must originate from and return to the registered rider’s residence.
- Registered rider must provide the name of the caregiver.
- Caregiver to provide ID and the name on ID must match with the name given by the registered rider.
- Caregivers may ride free of charge.
- This modification is temporary and will cease when the city deems no longer warranted.
- All other rules remain unchanged.
If not yet registered, a Dial-A-Ride application must be completed and submitted with required documents. To expedite the process, applications can be emailed to Alana Bautista at abautista@ArcadiaCA.gov. To request a ride on Arcadia Transit Dial-A-Ride, call (626) 445-2211 (TDD users call (626) 445-2522).
