Printing pickup will also be offered at all 46 sidewalk service locations
L.A. County Library will offer two new services developed to assist those without computers, internet, or printers at home — a laptop and hotspot loan at select libraries, and printing pickup at all sidewalk service locations.
The laptop and hotspot loan kit includes a Chromebook laptop and a wireless hotspot for internet connectivity. The program is currently being offered at 10 locations, as a pilot program. The library hopes to add more locations as soon as additional devices are procured. Kits can be picked up as part of the library’s contactless sidewalk service.
Reserved for cardholders 18 and older, the kit can be borrowed for three weeks — just like a book — with the opportunity to renew up to three times if there are no holds. Like all materials borrowed via the sidewalk service, laptop and hotspot loans will be quarantined for 96 hours after being returned, to ensure customer and staff safety.
While many libraries nationwide have offered hotspot loans and various tech checkouts, L.A. County Library is among the first in the Los Angeles area to offer a take-home kit that includes a laptop (Chromebook) along with the mobile hotspot. The hope is that, when paired, these devices will more fully enable those negatively impacted by the digital divide.
The libraries that will be piloting the laptop and hotspot program reside in communities that have an internet subscription rate of between 57% and 63%, meaning that roughly 40% of the population in these areas is without internet at home. Many of these areas have also seen some of the most substantial job loss during the time of COVID-19.
Call one of the libraries below to place a hold on a kit:
- A C Bilbrew Library.
- Compton Library.
- East Los Angeles Library.
- Huntington Park Library.
- La Puente Library.
- Lancaster Library.
- Leland R. Weaver Library.
- Lennox Library.
- San Fernando Library.
- South Whittier Library.
The library is also adding a printing pickup service at all 46 locations currently offering sidewalk service. Up to 10 pages daily can be printed using the library’s wireless printing app and picked up like any other item.
Current sidewalk service locations:
- A C Bilbrew Library.
- Acton Agua Dulce Library.
- Agoura Hills Library.
- Angelo M. Iacoboni Library.
- Artesia Library.
- Avalon Library.
- Baldwin Park Library.
- Carson Library.
- Claremont Helen Renwick Library.
- Compton Library.
- Culver City Julian Dixon Library.
- Diamond Bar Library.
- Duarte Library.
- East Los Angeles Library.
- El Monte Library.
- Gardena Mayme Dear Library.
- Hacienda Heights Library.
- Hawthorne Library.
- Huntington Park Library.
- La Cañada Flintridge Library.
- La Crescenta Library.
- La Mirada Library.
- La Puente Library.
- La Verne Library.
- Lancaster Library.
- Lawndale Library.
- Leland R. Weaver Library.
- Lennox Library.
- Malibu Library.
- Manhattan Beach Library.
- Montebello Library.
- Norwalk Express Library.
- Pico Rivera Library.
- Quartz Hill Library.
- Rosemead Library.
- Rowland Heights Library.
- San Dimas Library.
- San Fernando Library.
- San Gabriel Library.
- South Whittier Library.
- Stevenson Ranch Library.
- Temple City Express Library.
- Topanga Library.
- View Park Bebe Moore Campbell Library.
- West Covina Library.
- West Hollywood Library.
“The digital divide has far-reaching consequences, especially during this unprecedented time,” said Library Director Skye Patrick. “No connection to the internet means no way for the unemployed to find employment or participate in virtual interviews, no way for isolated older adults to receive telehealth or keep in touch with loved ones, no way for caregivers to access information for homeschooling or support their kids’ digital schooling needs. We see Laptop & Hotspot Loans and Printing Pickup as two ways the Library can help to bridge the digital divide for these communities.”
While laptop and hotspot loans are currently limited to the 10 pilot locations as a first phase, the library is pursuing expansions of this and other programs, including purchasing devices to make kits available at all libraries; working to identify funding to expand Wi-Fi access in all library parking lots, to allow connectivity beyond building walls; and developing ongoing virtual programming for workforce development, including workshops on resume and cover letter writing, and interviewing skills.
For more information about these services (including participating libraries), visit LACountyLibrary.org/express-service.
