OC treasurer-tax collector rolls out secure property tax webpage

Orange County Treasurer-Tax Collector Shari L. Freidenrich’s office has launched a redesigned secure property tax page that offers information on each property on a single page versus clicking through numerous webpages. 

This combining of specific property information in a single page aims to provide taxpayers with a more streamlined, user-friendly experience. Information provided on the single page includes property tax bill copies, a property taxes payment link to the third-party vendor’s secure payment site, payment history, payment status of all property tax bills and tax amounts due, if any.    

The new design simplifies the payment process with a visibly prominent “Payment Options” button after navigating to the specific property page. 

Currently, 44% of property tax payments are made online, with 41% paid using the free eCheck, or bank account option, and 3% using a credit/debit card including recently available Google Pay and Apple Pay options.

The redesign encompasses both secured property taxes for land and unsecured property taxes for personal items such as business assessments, boats and aircraft. The website revamp also is planned to be mobile-friendly for tablets and smart phones, users can access and print 15 years of property tax bills and payment details going back two years and plans are in place to transition the domain to the secure octreasurer.gov.

“I regularly seek input from taxpayers about the property tax website and am committed to providing the tools and services they need to access information quickly, safely, and securely,” Freidenrich said in a statement. “Our redesigned payment page represents a significant advancement in simplifying the tax payment process for all users and I encourage taxpayers to consider paying using  our secure online website, which provides same-day credit and an emailed/printed receipt with a date and time stamp.”

Payments via eCheck offer the extra benefit of a few more days of available funds in taxpayers’ bank accounts. Payments take two to three days to process while still ensuring same-day credit through a third-party security measure.

The redesigned secure property tax page shows relevant images depicting various tax types, several search options for each tax type — physical address for secured and business name for unsecured properties — supplemental bill copies, a GIS parcel map of the Orange County and links to tax bill inserts.

More resources are available on other property tax pages, including information on payment plans, the “Top 20 Taxpayers” and details on how property tax dollars are allocated.

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