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View Winners → Pasadena launches new website for landlords, tenants
Pasadena Independent Mar 12, 2024
| Image courtesy of the city of Pasadena
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The Pasadena Rent Stabilization Department last week announced the launch of a new online information hub for landlords and tenants.
The idea is to provide Pasadena stakeholders and renters alike “easy access” to the info, forms and other materials relevant to rental properties in the city. The new website, cityofpasadena.net/rent-stabilization, offers:
FAQs about rent stabilization regulations and procedures; downloadable forms such as notices and requests in English and Spanish; and educational materials with information about tenant and landlord rights and responsibilities.
“The Rent Stabilization Department is excited to launch this new website as a valuable resource for the Pasadena community,” Phillip Leclair, interim executive director of the Rent Stabilization Department. “It empowers both landlords and tenants with easy access to essential resources, and by tracking our progress through the department’s implementing plan, we remain transparent and accountable as we deliver services.”
Officials noted the multilingual website’s accessibility “for diverse abilities, and optimized for mobile devices, ensuring information is readily available to everyone.”
Another intention of the new website is to bolster communication between tenants, landlords and city officials.
“The Rent Stabilization Department aims to facilitate communication and engagement with tenants and landlords through this website, including the ability to contact a Housing Counselor who can address specific questions and concerns,” according to the agency’s announcement.
In an effort to “foster transparency,” the website also showcases the department’s implementation plan.
Since the City Council established the department in mid-December, its deadline for getting set up and delivering services is June 30, the end of the current fiscal year. Also included in the June 30 time frame is implementing a rental registry database, “enhancing Outreach and Education” and supporting the Pasadena Rental Housing Board and rental policy development.
