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Home / News / Travel / Metro encourages low-income riders to enroll in discounted fare program

Metro encourages low-income riders to enroll in discounted fare program

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Ahead of bus fare collection resuming on Jan. 10, the Los Angeles County Metropolitan Transportation Authority is holding a series of pop-up events across the county to enroll low-income transit riders into its discounted fare program.

Pop-up enrollment events will be held at:

  • the Norwalk C (Green) Line Station, 12901 Hoxie Ave. in Norwalk, from 8 a.m. to 3:30 p.m. on Dec. 1;
  • the North Hollywood Station, 5391 Lankershim Blvd., from 8:30 a.m. to 3:30 p.m. on Dec. 2;
  • the International Institute of Los Angeles office, 3845 Selig Place in Lincoln Heights, from 9 a.m. to 2 p.m. on Dec. 3;
  • La Linterna Program, 4650 Sunset Blvd. in East Hollywood., from 8 a.m. to 3 p.m. on Dec. 3 and Dec. 17;
  • the Wilshire/Western Station, 3775 Wilshire Blvd. in Koreatown, from 10 a.m. to 2:30 p.m. on Dec. 8;
  • the Pomona Metrolink Station, 100 W. Commercial St. in Pomona, from 8 a.m. to 3:30 p.m. on Dec. 9 and from 8 a.m. to 4 p.m. on Dec. 20;
  • the Los Angeles County + University of Southern California Medical Center, 1200 N. State St. in Boyle Heights, from 8 a.m. to noon on Dec. 15; and
  • the Downtown Long Beach Station, 130 E. First St. in Long Beach, from 8 a.m. to 3:30 p.m. on Dec. 16.

People can also apply for the Low-Income Fare Is Easy (LIFE) program online at https://bit.ly/3x6RYe5.

The program offers discounted transit passes, including $6.50 for a 7- Day pass — a $13 savings — and $26 for a 30-day pass — a $50 savings. Newly enrolled riders also get 90 days of free rides.

Metro officials say the LIFE application process has been streamlined and that forms take only a few minutes to complete with basic information on applicants and other household members.

Applicants can take photos of IDs with their phone, upload the images and email the information to Metro. Income can be self-certified if proof is unavailable.

Riders who live in the Antelope Valley, Central Los Angeles, San Fernando Valley, Santa Clarita Valley, South Bay or Westside cities can email their applications to lifeinfo@famecorporations.org.

Riders who live in the Gateway cities or San Gabriel Valley can email their applications to lifeinfo@iilosangeles.org.

Residents can also drop off applications to any Metro Customer Care Center in Los Angeles County.

“We’re making it as easy as possible to help everyone save money on fares, because a little help these days can go a long way,” Metro CEO Stephanie Wiggins said earlier this month. “The LIFE program and half-off fares can help all our riders tap into savings when riding transit in our region.”

To obtain more information about all of Metro’s available discounted fare programs, go to metro.net/fares.

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