Virtual services are still available and encouraged
The City of Arcadia is reopening City Hall to the public for services by appointment only for essential activities in response to the revised Safer at Home Order issued by Los Angeles County on May 13, 2020. These include building permits, inspections, and planning related services.
City Hall is still fully staffed to respond to requests for services by phone, email, or online, and the public is encouraged to continue to use these services in order to help limit the spread of COVID-19. Arcadia City Council and Planning Commission meetings will still be conducted virtually until further relaxation of the Safer at Home Order by Los Angeles County.
“We are transitioning to Phase 2 of the County’s Roadmap to Recovery,” said City Manager Dominic Lazzaretto. “As we ease back into more normal activity we are looking at ways to continue to provide high quality services to our community. Our virtual services have been very popular over the past few months and we encourage Arcadians to continue to utilize them; however, we recognize that not all city business is best suited for this,” he added.
On May 13, 2020, the County of Los Angeles amended the Safer at Home Order to allow retail establishments, open spaces, and other non-essential services to begin reopening under certain guidelines and restrictions. A copy of the revised Los Angeles County Order and additional regulations can be found on the city’s website at ArcadiaCA.gov/covid19 or by visiting publichealth.lacounty.gov.
What’s Open Guide
| Department | Public Access/Services | Facilities |
| City Manager’s Office citymanager@ArcadiaCA.gov (626) 574-5401 | By Appointment | City Hall 240 W. Huntington Drive |
| Arcadia Police Department arcadiapolice@ArcadiaCA.gov (626) 574-5150 | By Appointment; Walk-In Services for Court Documents | Arcadia Police Department 250 W. Huntington Drive |
| Arcadia Fire Department arcadiafire@ArcadiaCA.gov (626) 574-5100 | By Appointment; Fire Inspections | Closed to Public |
| Public Works Services publicworks@ArcadiaCA.gov (626) 254-2720 | By Appointment | Public Works Services 11800 Goldring Road |
| Development Services DSD@ArcadiaCA.gov (626) 574-5415 | By Appointment; Plan Check; Inspections; Planning & Building Services; Permits | City Hall 240 W. Huntington Drive |
| Arcadia Public Library publiclibrary@ArcadiaCA.gov (626) 821-5567 | Virtual Only; Curbside Services | Arcadia Public Library 20 W. Duarte Road |
| Recreation & Comm. Services recreation@ArcadiaCA.gov (626) 574-5113 | By Appointment; Tennis Courts; Par 3 Golf Course; Wilderness Park | Various; Community Center is closed; contact Recreation for more details |
| Administrative Services ASD@ArcadiaCA.gov (626) 574-5405 | By Appointment | City Hall 240 W. Huntington Drive |
Tennis courts are now open for modified use. All players must abide by posted rules and those who ignore the guidelines will not be allowed to play. The rules include:
- Time limit of one hour.
- Everyone must wear a face covering at all times, except during actual play.
- Social distancing of 6 feet is required at all times.
- Only singles play (two players per court) will be allowed. Doubles are not permitted.
- Players must have their own towels and equipment to use. All tennis balls must have the owner’s initials on them. Participants will only be permitted to handle their own tennis balls.
- Players must clean up after themselves and keep the courts clean.
Wilderness Park is also open for modified use and people who do not follow posted rules will not be allowed to use the park. Regulations include:
- The park will be open from 8 a.m. to 4 p.m., along with the upper restrooms.
- The Nature Center will remain closed.
- Water fountains will be non-operational.
- Picnics will not be allowed.
- Everyone must wear a face covering at all times.
- People must maintain a minimum of 6 feet away from each other.
- Staff will clean high contact areas each hour.
- Hand sanitizer will be available on site.
- Visitors must clean up after themselves and keep the park clean.
