Giggle Fiber has been making drastic improvements to its services while keeping prices steady since entering the market as a high-speed Internet provider last year. These improvements have included GiggleMAX, which has the fastest speeds in California; the increasing of network bandwidth of more than 500 percent; and the launch of GiggleEXTRA, a free video service of municipal, educational, and foreign channels.
The next improvement is underway. ELEVATE is led by longtime industry professional Nancy Sky. Sky, the new VP of Business Operations, has implemented many new customer service procedures and plans, highlighted by the expansion of customer service hours.
This is most notable in the focus on support to Giggle Fiber Customers. Service improvements will include clear store hours. The store will be opening at 11 a.m., Monday-Saturday, and closing at 7 p.m. (5 p.m. Saturday). In a further move to highlight Giggle Fiber customer focus, there will be the expansion of local tech support hours. Tech support hours are from 8 a.m. (10 a.m. Sunday) to 11 p.m. every day. Giggle support is available 24 hours a day.
Giggle Fiber still stands by its goals of reaching gigabit speeds while not raising costs. This goal is well underway and will be achieved in the right ways, not at the cost of exceptional customer service or network performance. Giggle may be on the same poles as Time Warner, AT&T and Verizon, and each provides Internet services, but that is where the similarities stop and where Giggle keeps going. Elevate your speed and service at a better price. Fly Giggle Fiber. Visit them at their store at 512 S. Myrtle Ave. in Monrovia, or call (626) 999-8888 to elevate your Internet and make your experience laughably better.
